Bug Advocacy Course Information
Bug reports are not just neutral technical reports. They are persuasive documents. The key goal of the bug report author is to provide high-quality information, well written, to help stakeholders make wise decisions about which bugs to fix. Key aspects of the content of this course include:
Defining key concepts (such as software error, quality, and the bug processing workflow)
the scope of bug reporting (what to report as bugs, and what information to include)
Bug reporting as persuasive writing
Bug investigation to discover harsher failures and simpler replication conditions
Excuses and reasons for not fixing bugs
Making bugs reproducible
Lessons from the psychology of decision-making: bug-handling as a multiple-decision process dominated by heuristics and biases.
Style and structure of well-written reports
$200 ($300 Non-Members) Sign-up: http://bit.ly/aeaf2G